For marketing agencies

Protect client context while using AI to move faster.

An agency AI policy must cover client data, factual claims, brand voice, intellectual property and approval before publication.

Agency rule: AI may accelerate drafts, but it does not replace source checking, client approval or accountability for a published claim.

What agencies need to add

Define the approval boundary

State which work can be AI-assisted internally and which work needs a named reviewer. The key boundary is external publication: a person must approve the final claim, asset and brand voice.

Make disclosure rules client-specific

Some clients require disclosure, some contracts restrict tools, and some platforms have their own labelling requirements. Your policy should instruct staff to follow the strictest applicable client, platform or legal rule.